SEAP’s Spanish-Langauge Medicaid Unwinding Teletown Halls Draw Nearly 40,000 Participants in North Carolina, Georgia and Florida

The Southern Economic Advancement Project (SEAP) is contributing to the collective effort in addressing the complexities and concerns surrounding Medicaid Unwinding in three of its focus states – Florida, Georgia and North Carolina. In recent efforts through tele-town halls, nearly 40,000 residents actively engaged with SEAP and its partners, showcasing the community’s significant anxiety and urgent information needs regarding changes to Medicaid eligibility post-pandemic.

In partnership with the Center for Medicaid Services, Epilepsy Alliance Florida, Legal Aid of NC and the United Language Group, the bilingual teletown halls have stood out as a vital resource, providing a platform for people to voice their concerns, receive answers to their pressing questions, and connect with experts and resources tailored to their specific needs. Top concerns include:


  • Complications with Medicaid | A notable percentage of participants expressed that they have experienced complications with Medicaid. This data highlights the need for clear information and assistance navigating Medicaid processes and resolving issues.
    • A concerned participant shared, “My baby has been sick for four months waiting for Medicaid after I applied. What can I do so (the baby) can receive Medicaid as fast as possible?”


  • Lack of Health Coverage | Many individuals reported losing health coverage, underscoring the urgent need for outreach and support to help them understand their options.
    • Another participant inquired, “I have applied for Medicaid, but my son was denied. He is now sick, and my income is low. Can I apply again for my son?”


  • Language Barriers | A high demand for Spanish follow-up suggests a strong need for services and information in multiple languages, ensuring non-English speakers can access health care information and get the help they need.


“The outpouring of engagement from nearly 40,000 residents underscores the critical importance of our mission,” said Genny Castillo, SEAP’s Deputy Director. “We are here for you, we are listening, and we will continue to provide the resources and support needed to ensure no one is left behind.”

SEAP’s response to Medicaid Unwinding includes these large-scale interactive sessions as well as microgrants to community-based organizations and targeted digital ads, ensuring that the message of support and guidance reaches as many people as possible.In response to the overwhelming need for information, SEAP has also designed comprehensive one-pagers to guide individuals in Florida, Georgia and North Carolina through the Medicaid Unwinding process. Find those resources and more at